Privacy
Policy

This Privacy Policy describes how Luxury Boulevard ("we", "us", "our") collects, uses, and protects the information of visitors and customers of luxuryboulevard1.com (the "Site"). By browsing the Site or placing an order, you agree to the practices described below. If you do not agree, we ask that you refrain from using the Site.

We collect information that you provide directly, and information gathered automatically as you interact with the Site.

Information you provide

• Full name, phone number, and shipping address, used to process and deliver your order.
• Email address, used for order confirmations and, where you opt in, marketing updates.
• Payment details, processed securely by our payment providers — we do not store full card numbers on our servers.
• Any message you send us through WhatsApp, email, or our contact form.

Information collected automatically

• Device and browser type, IP address, and general location.
• Pages viewed, time spent on the Site, and referring links, gathered through cookies and analytics tools.

We use the information we collect to:

• Process, fulfil, and ship your orders, and keep you informed of their status.
• Respond to enquiries and provide customer support.
• Send order-related communications and, if you have opted in, promotional offers.
• Improve the Site's performance, content, and product selection.
• Detect and prevent fraud, and meet our legal and tax obligations.

The Site uses cookies and similar technologies to keep your cart, remember your preferences, and understand how the Site is used. This includes analytics and advertising tools such as Google Analytics and Meta Pixel, which help us measure the performance of our campaigns. You can disable cookies from your browser settings at any time; some features of the Site may not function as intended if you do so.

We do not sell your personal information. We share it only where necessary to operate the Site, and only with:

• Shipping and courier partners, to deliver your order.
• Payment processors, to complete your transaction securely.
• Our e-commerce and marketing platforms (such as Shopify, Meta, and Google), which process data on our behalf under their own security standards.
• Authorities, where required by Egyptian law or a valid legal request.

The Site is served over an encrypted (SSL/TLS) connection, and payment information is handled by PCI-compliant payment providers. We limit access to personal information to team members who need it to fulfil the purposes described in this policy. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

We retain your information for as long as your account or order history is active, or as needed to comply with our legal, accounting, and tax obligations. When it is no longer required, we securely delete or anonymise it.

You may, at any time:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to our legal retention obligations.
• Unsubscribe from marketing emails using the link at the bottom of any campaign.

To exercise any of these rights, reach us using the details in Section 11.

The Site is intended for adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

The Site may contain links to third-party websites or social media pages. We are not responsible for the privacy practices or content of those sites, and encourage you to review their policies before providing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last revised" date at the top of this page will always reflect the most recent revision. We encourage you to review it periodically.